4.9 Star Rating All-American Pest Control Reviews 1055 Reviews

4.9 Star Rating All-American Pest Control Reviews 1055 Reviews

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We’re not across the country.  We’re around the corner. 

All-American Pest Control, an Inc 5000 company, has been preventing pests and protecting homes and businesses in Middle Tennessee since 1961. Our formula for success isn’t complicated. It’s great people delivering a high-quality service – on time and with a smile. That’s why some of our customers have been with us for over 50 years.

Third Generation. Locally Owned & Operated.

All-American Pest Control, Inc. is a local company, family owned and operated.  Third generation, Erin Richardson, is the current owner and operator of All-American Pest Control. She is actively involved with the day-to-day operations of the company. You can reach out to her at any time with questions, concerns, feedback and comments. Erin was the thirteenth employee in 2023 and has grown All-American to one of PCT’s Top 100 largest pest control companies. 

Her grandparents, Al Foster Sr. and Ruth Foster, started the company in 1961. After graduating from Tennessee Tech in 1975, her Dad, Al, Jr., began working in the business. Al, Jr. purchased the business from his Dad in 1985. In 2012, Al sold the company to Erin.

Accessible, Friendly and Professional.

You will find that we only send the best people to your home, and because we live and work where you live and work, you can call and speak with Erin, the owner, or any of our Leadership team at any time. We want to provide remarkable service, peace of mind, and continue to get better at our work each and every day. 

Employee Hiring Process. 

All our success is due to our team’s ability to learn, grow and serve you, our customers. We don’t take lightly that we hire people who will be in and around your home.  That’s why our employee selection process has been described as “jumping through hoops!”  Candidates for employment go through multiple interviews with multiple team members. They complete a battery of assessments including a personality profile, a problem-solving test, a risk-assessment test, a drug screen, and a state and federal background check.  We also check references!

Experienced Team of Professionals 

We invest in our team’s career development and personal growth. Our team must grow and thrive for our company to grow and thrive. Our investment in a 4-day work week [link to 4-Day-Work Week Content], continuous training, and careers for our team ensures you get reliable, knowledgeable, experienced, consistent results from your service. This service continuity is hard to find in the pest control industry.  It’s very likely that you will see the same technician year after year! 

top workplaces 2024

Tennessean’s Top Workplace Recognition 

We are honored to be recognized as a Top Workplace in Tennessee by Tennessean. If you know of someone we should meet, please check out our careers page here

 

A continuing family tradition

Check out the video above from 2015. In this video, Erin, Al Jr. and Blake, tell the story of Al Sr. surprising them with a large company photo from 1962. This photo has been framed and hangs in the main office. On November 12, 1961, Al Foster Sr. started All-American Exterminating. With a heart for people and a dream to own his own business, Al began by going from door to door to find people in need of termite and pest control services. Al’s relatives, Pat and Bliss Foster, started All-American Exterminating in Atlanta, Georgia the same year. The photo from 1962 includes Al Sr., Ruth, Pat, Bliss and many more friends that helped All-American get started. 

all american vans


In 1962, Al’s wife, Ruth Bartz Foster started in the business. They were a perfect duo. Al would generate the new business and Ruth would ensure that the customers were happy, with accurate and on-time billing, ensuring that all services were performed when scheduled. To this day, much of Ruth’s organizational skills are evident in how All-American handles its customers and day-to-day operations in the office.

Al and Ruth’s second son, Al Foster, Jr., is the past owner and manager of All-American Pest Control. Al, Jr. worked in all aspects of the company and started full-time in 1975 after graduating with a business degree from Tennessee Technological University in Cookeville.

erin, amanda, blake

Erin Richardson, Al, Jr.’s oldest daughter, is carrying on the family tradition at All-American Pest Control as owner and President. Erin’s brother, Blake Foster, serves on the operations leadership team as Director of Quality & Safety. And, their sister, Amanda Foster-Drake, currently serves in Inside Sales. If you call the office, you are likely to get Amanda! Together with their father they have expanded into new markets, developed new service offerings and continue to look for ways to provide more effective pest control services and even higher standards for customer satisfaction and quality.

 

Our Core Values

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Reliable

We always do what we say we're going to do!

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Remarkable Service

We hire the best people who love to serve our customers and each other.

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Teamwork

We create a healthy environment that fosters learning and growth.

 
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Respect

Treat "all" people like they are important!

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Thoughtful Innovation

We are a culture of change and continuous improvement.

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Servant Leadership

To lead, we must serve and to serve we must lead!

 

2024 BBB Torch Award for Ethics Finalist

We are so honored to be recognized by the Better Business Bureau of Middle Tennessee and Southern Kentucky at their 2nd Annual Big Blue Bash Banquet with a finalist award for the BBB Torch Awards for Ethics. Pictured here is All-American’s Leadership Team.

leadership team

 

2023 Best In Music City

best of music city

We're thrilled to share that, thanks to your support, All-American Pest Control has been honored with the prestigious Best Of Music City Award. We are the best in pest! This achievement wouldn't have been possible without the trust and collaboration of our wonderful customers, and we're incredibly grateful for your role in making this happen. Pictured here is the All-American Pest Control Senior Leadership, Operations Leadership, and Customer Care Leadership Teams at the Nashville Business Journal’s Best of Music City Awards Banquet in December 2023. 

our team at best of music city

 

Meet Our Senior Leadership Team

 

Erin Richardson

erin richardson profile photo

President
erin@allamericanpestcontrol.com

Erin Richardson never thought she would work with her family… but she loves it.

In 2003, Erin came on board part-time to help with routing and logistics. In 2005, she moved into a new construction sales role and aided in recruiting and hiring. “Early on I tried out several different positions at All-American. Then, I got the pest control bug, and began to see how I can help to continue to improve and grow our family business,” says Erin. In December 2012, Erin purchased the business from her father. She currently serves as visionary and CEO.

 

Anna Major

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Director of Operations
anna@allamericanpestcontrol.com

Anna’s role at All-American is to build a team of great listeners and communicators to provide a remarkable customer experience. Anna says, “We build a foundation for remarkable customer experience by first hiring people that love to serve others and want to Make Someone’s Day. With the right people on our team, our customer’s WIN!

Anna has been with All-American for over 11 years. Her tools for success include a thorough recruiting and hiring process, impeccable listening and problem-solving skills, and an all-around great attitude.

 

Caitlin Johnson

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Director of  Customer Care
caitlin@allamericanpestcontrol.com

Caitlin's role is to lead and build a team of awesome customer service team members by advocating for the team and mentoring along the way. With team members all in, encouraged, and ready to serve our customers, our customers win as well. 

Caitlin started with All-American in 2016 as a customer care representative. Coming into this industry as a beginner you might think it’s just all about bugs, not with All-American! It is more than just pest control.  I enjoy getting to know our team members, their families, and our awesome customers. Every day brings new challenges and opportunities where we get to problem-solve and contribute to the big picture. 

 

Lexus Crowder

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Director of Team Experience
lexus@allamericanpestcontrol.com

Lexus’ responsibility is creating an environment for an exceptional team experience. “True teamwork, flexible systems, and processes, servant leadership are the foundation of our family culture and team experience at All-American Pest, “ says Lexus.

Lexus started with All-American in May 2015. She began as a customer care team member, moved to team leader and recently moved to the senior leadership team. Lexus adds, “I love the people at All-American Pest Control. We have a really great team!”

 

All-American Pest Control's Four-Day Workweek!

What happens when you reduce the hours your employees work, offer three-day weekends, and increase pay to keep salaries the same? The results are actually surprising—so surprising that we've been getting a lot of attention from television news stations around the country because of our success with our decision to go to a 4-day work week. Our story has aired on Fox 17; News Channel 5; WSBT out of South Bend, Indiana; WLOS in Greenville, South Carolina; WCHS in Charleston, West Virginia; and other stations! Watch the video below to see the story!

In 2024, Erin and team member, Adrian Zavala, visited with Nashville Public Radio WPLN’s Khalil Ekulona on This is Nashville. Listen to the Podcast below to learn more!

this is nashville

 
qualitypro logo

A QualityPro Certified pest control company serving Nashville and Middle TN

QualityPro is a certification program available to members of the National Pest Management Association (NPMA) throughout the United States and Canada.  The foundation of QualityPro certification relates to how pest control companies do business in four key areas. These areas consist of:

  • Business Operations
  • Environmental Stewardship
  • Consumer Relations
  • Employee Education

The objective of this certification initiative is to help increase demand for our services by building consumer confidence in our industry. Customers can trust that they are receiving the highest level of service.

As active members in this program, our customers can rest assured when a technician comes to their door that they have passed a criminal background check, are drug-free, have safe driving records and receive numerous hours of continuing education each year.  This continuing education ensures that they will stay up to date on the latest trends and techniques in the industry.

Choosing the right pest control company can sometimes be difficult, but it doesn’t have to be; simply look for the QualityPro seal! For more information about All-American Pest Control or any of our pest control services offered, click here or, give us a call today.

“We chose to participate in the QualityPro Program because we believe in our industry! And we share the same values that QualityPro promotes,” shares Erin Richardson. “QualityPro is a symbol that constantly reminds our team that we are among the best of the best. Not just in middle Tennessee, but as a leader in the pest control industry worldwide.”

- Erin Richardson, President
  All-American Pest Control 

 

 

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