At All-American Pest Control, we see ourselves as more of a "people" company than a "pest control" company. We believe that how you serve people is as important as the service you provide. In fact, if you really care about people, that whole service thing takes care of itself.
Anyone can pick up a can of bug spray and start spraying for bugs. But, because we put a focus on caring for the people we serve, our team is driven to find solutions that are safe for the people we serve, their pets, and the environment. It just comes naturally.
Another thing that comes naturally is that, when you treat people right, they're happy. And the happy people we serve have helped us earn the Angie's List Super Service award and maintain an A+ rating with the Better Business Bureau. Thanks, by the way. We couldn't have done it without you.
The secret to creating a team of people who care about each other and the people we serve is that we share our core values with them, values like reliability, teamwork, respect, servant leadership, remarkable service, and thoughtful innovation.
A reliable employee is an employee that can be counted on. They work hard to always be on time, and they make sure they have the certifications and training to do the best job they can.
A team that values teamwork is a team that works better together. There are no ball-hogs at All-American.
An employee who respects others will always draw the best out of others.
When leaders have the heart of a servant, it really rubs off. It is important to lead by example, and to never ask someone to do something you wouldn't do yourself.
We believe that it is important to not only give good service, but to provide remarkable service. What does this look like? It's all about building relationships. The more we know about the people we serve, the better we can serve them--and the more we'll want to serve them.
The last value may seem like it doesn't really focus on people, but it does. We think it is vital to always stay on the cutting edge. It doesn't help people to give them pest control that was current a decade ago. That is why we stay current on all our training and certifications. We draw from experts in the field, and invite our dedicated pest professional to offer some ideas of their own. After all, they're on the front line every day putting these methods into practice.
So, at the end of the day, what makes All-American Pest Control different has very little to do with pest control. While we definitely know how to take care of bugs, we prefer to think of ourselves as a company that takes care of people. People like you.