Previously I worked in sales in flooring and in department store. I came here for the customer service opportunity. I wanted to work in an office environment Monday through Friday. I was searching on the internet, and I found a posting for All-American Customer Care Team Member, and I responded to that and went to their website. They contacted me, and it started from there. Came to visit two or three times. I just really enjoyed the environment and the people, who are awesome here. Very caring, very comfortable.
Customer Care Team here at All-American is one of the reasons why I've stuck around here so long. They're very good. I remember when I first started the president of the company said to me, "Steve, all you need to do is take care of your customer." Honest to goodness, he told me that in 1999, and you know what? Every day that I go out, if you take care of your customer, you will succeed, and you'll be fine.
Each day has its own challenges. Every time we pick up the phone, we have a new opportunity to serve someone and to make their day. There's always work. You flow from one thing to another. We don't have times of the day where we're bored. Never bored. If you enjoy working and you like working with a team, you will love working here.
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