Customer Care Team Member

We are seeking good people who LOVE serving people. We are adding two Customer Care Team Members to join our growing team of professionals at All-American Pest Control. We have a casual, but hard-working environment where we're focused on taking care of our customers, taking care of each other and growing the business. We're a small business (42 team members) but fast-paced... we're looking for a person that's flexible, dependable, willing to learn the industry, and willing to pitch whenever and wherever is needed. At All-American, team really can't be stressed enough... we get a lot done and have a fun time doing it. If you are a high energy individual who possesses a positive attitude and is looking to grow your career with a great company who rewards success, this Customer Care Team position is the ideal opportunity for you!

As a Customer Care Team Member, we will teach you how to:

  • Answer customer questions over the phone

  • Schedule appointments

  • Explain/Sell services to new customers

  • Logistics – Route/Optimize Daily Work for Service Team

  • Prepare real estate inspection reports

  • Prepare and post the deposit

  • Authorize Bank Drafts and Credit Card Draft

  • Post Work, Invoicing and Generate Monthly Statements

  • Accounts Receivable

Here is some additional information...

  • Monday - Friday, 8 am - 5 pm (need to be available 7:15 until 5:30 if needed)

  • Company Meetings/ Technical Training are held an average of 3 times per month at 7:15 am

Compensation:

  • $15 - $18 per hour based on experience + small commission on pest control sales

  • Group Health Insurance

  • Matching SIMPLE IRA

  • 100% Paid Short-Term & Long-Term Disability Benefits

  • 6 Paid Holidays

  • 1-week paid vacation earned each year, 2 weeks per year after 3 years

  • 1-week unpaid time off each year to use as needed in addition to paid time off

  • On-going educational and training programs

  • Leadership Development Training

  • Complimentary Pest Control and Termite Protection for your Home

At All-American Pest Control, equal talent will always get equal opportunity.
EOE/Drug-free Work Place/Background Checks Required

Requirements:

  • Impeccable customer service skills, effective listening skills, and possess above average problem-solving skills

  • Ability to learn concepts and pest control industry related technical information

  • Ability to learn and utilize computer technology

  • Background check and drug testing required

  • Employment reference checks required

  • Must have a minimum of 5 years work experience

No pest control experience is required. At All-American Pest Control, we are committed to training and educational programs to provide our professional team with a strong foundation to drive their individual success.

Apply Today!

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or call us directly at:
(615) 824-8814 (615) 209-9655