4.9 Star Rating All-American Pest Control Reviews 1056 Reviews

4.9 Star Rating All-American Pest Control Reviews 1056 Reviews

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Customer Care Team Member

At All-American, we know the best way to control critters is to hire and invest in a team of great people. Cultivating a quality, caring culture makes All-American a great place to work and gives our customers safety, security, and truly remarkable service. We don't believe we're a pest control company. We're a people company... that happens to control pests.

We want to meet you!

Position Requirements:

  • Loves helping customers and supporting our field team with a friendly attitude and sense of humor.
  • Great follow-up and follow-through
  • Excellent written and verbal communication skills for texting, email and phone communication
  • Excellent time management skills
  • Ability to learn quickly in a fast-paced environment – we like to say “It’s never a dull day”
  • Proficient with technology and can learn our computer system
  • Ability to pass certification test

As a Customer Care Team Member, we will teach you:

  • How to answer customer questions over the phone as well as text and email
  • Schedule appointments
  • Explain/sell services to new customers
  • Follow up on sales leads
  • Logistics – cross trained on routing/optimizing daily work for service team
  • Accounts receivable 
  • Support our field team and ensure their days run smoothly

Work From Home Benefit: 

  • Minimum of the first 90 days upon hire is in office for training at 2259 Jackson Downs Blvd, Nashville, TN 37214
  • We provide laptop, monitors and headset along with a remote work office stipend
  • Require a fast, stable internet connection. We provide an internet stipend.
  • Quiet uninterrupted workspace 
  • Report to office 1-2 times per week on rotation for team meetings, team building and to help train newer team members

Schedule, Benefits & Perks:

  • Hours are 7:15 – 4:30 
  • No Nights and No Weekend Work 
  • Work From Home Option after 90 Days
  • Hybrid 4-Day Work Week (4-5-4-5 Workday Schedule)
  • 7 paid holidays
  • Years 1 & 2= 2 weeks PTO 
  • 3+ Years= 3 weeks PTO
  • Paid Time Off at 2 PM on Birthday 
  • Company pays 75% of Health Insurance for the team member and 40% of Family Coverage.
  • Company pays 100% of short and long-term disability insurance
  • Retirement Savings Plan with Employer Match up to 3%
  • Optional Identity Theft Insurance, Dental, Vision, and other Supplement Insurance Options

At All-American Pest Control, equal talent will always get equal opportunity. EOE/Drug-Free Workplace/Background Checks

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